Alternative Dispute Resolution (RAL) | Consumer Notice

In accordance with Law n.144/2015, of September 8, 2015, we disclose all Alternative Dispute Resolution Entities that can be contacted in case of conflict, when purchasing a product or service referenced on this website. It should be noted that when necessary, this solution compared to the judicial route is usually faster, less formal and less expensive. In this way, if you were dissatisfied and want to expose your situation, you can do so by contacting an Alternative Dispute Resolution Entity.

For Alternative Dispute Resolution Entities - Click Here

Nº Registo Nacional 44486/AL

Encosta do Castelo Accommodation & Tourism Lda

Calçada Guesthouse

Bed & Breakfast      Retreats      Co-living/working Space      Whole House Rental

Tavira  Algarve  Portugal

Calçada Dona Ana 12, Tavira 8800-308

info@calcadaguesthouse.com

WhatsApp: +351 926 563 713 / +351 927 710 771

[Telephone - call to national mobile]

Alternative Dispute Resolution (RAL) | Consumer Notice

In accordance with Law n.144/2015, of September 8, 2015, we disclose all Alternative Dispute Resolution Entities that can be contacted in case of conflict, when purchasing a product or service referenced on this website. It should be noted that when necessary, this solution compared to the judicial route is usually faster, less formal and less expensive. In this way, if you were dissatisfied and want to expose your situation, you can do so by contacting an Alternative Dispute Resolution Entity.

For Alternative Dispute Resolution Entities - Click Here

Nº Registo Nacional 44486/AL

Encosta do Castelo Accommodation & Tourism Lda

Equipment & Installations:

• Photovoltaic's installed to provide electricity for the house and a shade on the roof
• Installation of solar hot water tubes to provide hot water for the guests bathrooms and our kitchen
• Heat pump to assist the heating of the water more efficiently
• Refillable chilled and filtered water for guests to use to reduce plastic throw away bottles
• LED bulbs throughout the house
• Movement sensors are located in hallways and stairways
• Installation of additional external and internal insulation to reduce heat loss in Winter and keep the house cool in Summer
• Use of log burner in the lounge area eliminates need to use a/c invertors in Winter months
• High quality double glazed windows and use of thick curtains on windows to control heat loss and gain
• Aerators installed in all basin taps and showers to reduce water consumption
• Small water capacity flush toilets
• In the garden and roof terrace drought tolerant plants have been planted and there is a watering system which uses minimal water
• Recycling facilities for all types of standard recycling as well as for coffee capsules, printer cartridges, batteries, small electrical appliances
• Glass bottle provided in each guest room with filtered water which is replenished every day reducing plastic use
• Towels and linen replacement strategies in place through all guest rooms
• Top-up guest amenity bathroom dispensers installed in all guest bathrooms
• Re-usable linen bags for towel and linen collection from laundrette
• We ask for guests input such as using the recycling bin for any recyclable waste, using reusable water bottles to refill with water, turning taps off when not necessary, turning off air conditioning/heating when not required, keeping doors and windows shut when using air conditioning/heating.
• To create partnerships and discounts with local businesses to promote carbon neutral excursions such as solar boats, hiking, cycling, supping, etc.
• Promoting guests to shop at the municipal market and local shops.

Our Future commitments:

• To work alongside Faro hospitality school to encourage students to gain experience and advice by working with us and teach them our sustainable practices.
• Continue to plant succulents and drought tolerant plants in the garden, roof terrace and patio
• Continue to source local food products
• Rain water collection where possible
• Eco-friendly cleaning products

We understand the importance of responsible tourism which is why we at Calçada Guesthouse are continually aiming to nurture and encourage ways in which our guests and staff can implement and promote these paramount principles. By respecting our locality, culture, local businesses our environment we hope to create a more responsible community based tourism.